Education

Bachelor of Science in Mathematics
California State Polytechnic University, Pomona

Summary

Systems Administrator with experience deploying, and supporting Linux and mixed-platform IT infrastructure for small businesses and nonprofit organizations. Experienced in networking, virtualization, remote administration, Docker, VPN technologies, and troubleshooting complex hardware, software, and connectivity issues. Passionate about Linux administration, automation, and building secure, reliable systems with a strong customer service focus. Daily using Linux since 2018.

Professional Experience

FedEx Express - Package Handler – PT

August 2025 - Present

Freelance Systems Administrator / IT Consultant

November 2022 – Present

• Design, deploy, and maintained Linux and mixed Windows/Linux environments for residential and nonprofit clients. 
• Install, configure, and troubleshooted desktop and laptop systems including Linux, Windows, and macOS. 
• Build and administer small business network infrastructure using Ubiquiti and MikroTik equipment, including VLAN configuration, Wi-Fi optimization, structured cabling, and firewall configuration. 
• Deployed secure remote administration solutions using Tailscale VPN and Linux servers to enable reliable remote support. 
• Performed operating system installation, imaging, hardware upgrades, malware removal, system recovery, and preventative maintenance. 
• Diagnosed hardware, software, networking, and operating system issues while providing end-user support and technical training. 
• Improved system reliability through backup planning, security updates, performance tuning, and routine maintenance.

Contractor – Data Analyst/Web Content Auditor

April 2019 – October 2022 Contract held by 2020 Companies July 2020 – October 2022, Mosaic July 2019 – June 2020, Marketsource April 2019 – June 2019

• Audited and analyzed website data for accuracy and compliance. Created data-driven reports in Excel and PowerPoint to improve operational efficiency. 
• Troubleshooted web-crawler data collection systems to improve automated reporting for HP Printing.

FedEx Ground – Operations Administrator II

September 2017 – April 2019

• Maintained package tracking and logistics reporting  in a fast-paced operation environment.
• Loaded vehicles for outbound delivery. 

Lonestar Restaurant Supply – IT Manager/System Administrator

October 2015 – June 2017

• Administered IT infrastructure supporting five business locations including networking, VoIP, point-of-sale systems, and user workstations.
• Managed systems, user accounts, hardware life cycle, and day-to-day infrastructure operations.
• Planned and executed migration of on-premises services to Rackspace cloud infrastructure, improving reliability while reducing downtime.
• Reduced recurring IT costs by approximately $5,000 per month by bringing infrastructure support in-house and streamlining operations.
• Diagnosed and resolved server, network, workstation, and application issues to maintain business continuity.

Certifications & Training

• CompTIA Security+ (SY0-701) – Valid through 09/27/2027
• eJPT (eLearnSecurity Junior Penetration Tester) (Cert ID: 8452393)
• Coursera – Applied Machine Learning in Python and Introduction to Data Science in Python
• Forage – MasterCard (Phishing Email) and Telstra (SOC Alerts), 
• Udemy – Python for Data Science, Linux, and SQL,
• Home lab/Cyber Range with Proxmox, ollama, VM’s with Windows, and Linux, Docker 
• Hack The Box Academy – https://profile.hackthebox.com/profile/019e5126-20a1-7174-821a-7dd893833182

Technical Skills and Tools

• Nmap, Burp Suite, Metasploit, OpenVAS, Nessus, tcpdump, Wireshark, Wazuh, Vim, Tmux,  ChatGPT, and Ollama
• Linux (Debian, Ubuntu, Arch), Proxmox, VirtualBox, Gnome Boxes, Docker, Windows 10/11, Windows Server, WSL2,  macOS
• Bash, Python3/2, SQL,  C++/C, HTML, CSS, XML, PowerShell, Go, Rust